Got Questions? We’re Here to Help Get You Started With Our Product.
Frequently Asked Questions
What if I change my mind?
No problem! We’re confident you’ll love our product. We offer a 14-day money-back guarantee, no questions asked.
I live in highlands. Is postage free?
Yes, we offer free delivery to all postal areas in the UK, including England, Wales, Scotland, Northern Ireland and the Channel Islands.
Goods damaged in transit, what shall i do?
Sorry to hear that. Please send picture of damaged goods along with your order confirmation email to office@model-island.co.uk, we will take from there.
Do you deliver to Panama?
Yes, we do. However the shipping costs would be quite high.
Is your product CE marked ?
It sure is. All our products are CE marked.
Have you got 30cm Tsugikuni ?
Sorry it’s been sold out. Please leave your email address if you wish us to back order for you.
Do you offer any discounts?
Although we don’t currently have any active coupon codes, we occasionally run seasonal sales – join our newsletter to stay updated!